Shipping & Delivery

Processing Time

All orders require 2–3 business days to be processed before shipping. Once your order is processed and fulfilled, you will receive a confirmation email with tracking information.

Shipping Method

We ship all orders via USPS Priority Mail Flat Rate Envelope, which includes tracking and delivery confirmation. This method typically delivers within 4–6 business days after shipment.

Note: Shipping time does not include processing time. Please allow a total of 6–9 business days from your order date to receive your package.

Shipping Rate

A flat shipping rate will be applied at checkout based on the USPS Priority Envelope standard.

Shipping Address Accuracy

Please ensure your shipping address is complete and correct before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

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Our Signature Product

Brazilian Luxe Body Wave

Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.

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Frequently Asked Questions

Due to the nature of our products and for hygiene reasons, all sales are final.

We do not accept returns or exchanges on any hair items.

If your order has not yet shipped and you need to cancel or update it, please email us at luxethenticstrands@gmail.com within 24 hours of purchase.

All orders are shipped via USPS Priority Mail Flat Rate Envelope.

2–3 business days of processing
Shipping takes 4–6 business days after your order is fulfilled

Total estimated delivery time: 9–12 business days. Tracking information will be emailed once your order ships.

We provide both virgin and raw 100% human hair extensions.

Virgin Hair is unprocessed, free from chemical treatments or dyes, and may be gently steam-textured to achieve wave or curl patterns.
Raw Hair is completely unprocessed and comes from a single donor with all cuticles intact and aligned. It has not been steamed or chemically altered—delivering the most natural, durable, and authentic texture available.

Both types of hair are ethically sourced, long-lasting, and can be bleached, colored, or styled to your preference.

With proper care, our virgin and raw hair can last 12 months or longer. Raw hair may last even longer due to its untouched, single-donor quality.

Virgin Hair is unprocessed but may be steam-textured for consistent curl or wave patterns.
Raw Hair is unprocessed, unaltered, and comes directly from one donor, offering unmatched natural texture and longevity.

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